Guest booked 4, 6 people came

LMN109 · 02-01-2026, 10:40 PM

I sent a message to the guest that my insurance only covers for registered number of guests and asked for the unregistered guests to leave. The guest didn’t respond. What do other Airbnb hosts recommend doing?

Chuuu · 02-04-2026, 11:51 PM

I've never had this problem.

Change your house rules to include a huge penalty if they go over occupancy.

ChrisFromTheOC · 02-04-2026, 11:52 PM

Make it clear that any unauthorised guests will result in immediate eviction, put it front and centre in your house rules and CS will support you. You'll get paid for the full booking with no risk of retaliatory feedback. I can confirm this as I've cancelled more than one booking for those reasons.