Airbnb Host and Investors Forum General Advice « Previous 1 … 4 5 6 7 8 9 Next » A Short Term Rental (STR) Forum Community

[nvoi65]

How do you all deal with damages which come from smells? I'm talking when guests smoke in the property and the smell gets all over the comforters, cushions and whatnot. I'm unable to submit any physical "proof" to aircover.

[ChrisFromTheOC]

You need to get a cleaning bill which shows extra cleaning charges due to the damages.

[QueChau]

Get an Ozone generator, run it for a few hours and it will remove smells.

[criscokid]

Like the above post mentioned, you will have to produce a bill from a cleaner if you are seeking some sort of reimbursement for additional cleaning, etc. If you are doing the cleaning yourself invest in an Ozone machine, and keep a product called Ozium handy. It can remove odors and Walmart sells it.

[hello101]

ozium gets rid of smells completely. Stick to the original scent though.

[TERMINATOR]

If you're using ozium make sure you don't overdo it because it leave's its own scent and many people don't like any scents at all. That goes for air fresheners as well.

[micvite]

Do you have a smoking fine listed on your listing? That can help dissuade smoking. Keep in mind, even if you do collecting on fees can sometimes be it's own ordeal but at least it might scare some people from lighting up.