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[TopekaTom]

I had a guest give me a 3 star review because "wifi wasn't available" even though the wifi and password were listed in the house guide AND on the app. It took me a week, but you need to submit whatever evidence you have to customer support and it may possibly take an escalation to supervisor. I sent in a screenshot of the wifi and password as well as a picture of the house guide and said the review was inaccurate.