11-06-2025, 11:46 PM
After checking in, she messaged me that the bathroom was not properly cleaned. I apologized and asked if she could send me pictures so I can talk to my cleaning lady. Then she sent me several pictures with one hair in it. These pictures are from different angles for this one hair. I asked if she wants my cleaning lady to get there and clean this hair. She said refund would be nice. I didn’t say anything but refunded cleaning fee to her. I have hundreds of review, pure 5 stars for cleanliness. My cleaning lady is very thorough and dedicated. I think it’s a refund scam and I’ll make sure to put that in her review and check ‘Will not host again”!