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A Short Term Rental (STR) Forum Community

How to deal with bogus complaints?
Annabell1990
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Junior Member

Posts: 7
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Joined: Jan 2024
#5
01-17-2024, 06:50 PM
I take time-stamped photos after each cleaning and a video walkthrough and in the one past instance a guest made a complaint I asked them to provide a picture exactly where the issue was so I could refer back to my own records and help them fix the issue. Never heard from them again (and didn't leave me any reviews)
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Messages In This Thread
How to deal with bogus complaints? - by pete1976 - 01-15-2024, 04:50 PM
RE: How to deal with bogus complaints? - by Rappy34 - 01-16-2024, 05:50 PM
RE: How to deal with bogus complaints? - by davecndn - 01-17-2024, 02:50 PM
RE: How to deal with bogus complaints? - by DLegend - 01-17-2024, 04:50 PM
RE: How to deal with bogus complaints? - by Annabell1990 - 01-17-2024, 06:50 PM
RE: How to deal with bogus complaints? - by 1SmartBlond - 01-18-2024, 01:47 PM

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