03-10-2025, 03:12 PM
I had a guest at the end of January who I had to cancel her stay in the middle of a 2 months stay as she was rude and displaced some troubling behavior as well as broke rules.
After speaking with Airbnb reps on the phone and over message, they cancelled her stay and I asked her to vacate the property. She refused to leave the property and not even Airbnb could persuade her to leave.
Because she had been there over 30 days, I had to hire a lawyer and get an eviction process underway. That cost me $2000 to have a lawyer do the filing and the sheriff come to escort her away which I requested through Airbnb’s resolution center once she left. To my surprise they reimbursed me for some damages she caused to my property but not for this eviction fee.
I have been calling and emailing back and forth for months with no solution in sight. And after a week I go back in the message thread and it says the case is closed. This has happened about 3 times now.
Does anyone have any advice at all? I thought something like this would be covered with AirCover?
After speaking with Airbnb reps on the phone and over message, they cancelled her stay and I asked her to vacate the property. She refused to leave the property and not even Airbnb could persuade her to leave.
Because she had been there over 30 days, I had to hire a lawyer and get an eviction process underway. That cost me $2000 to have a lawyer do the filing and the sheriff come to escort her away which I requested through Airbnb’s resolution center once she left. To my surprise they reimbursed me for some damages she caused to my property but not for this eviction fee.
I have been calling and emailing back and forth for months with no solution in sight. And after a week I go back in the message thread and it says the case is closed. This has happened about 3 times now.
Does anyone have any advice at all? I thought something like this would be covered with AirCover?