04-12-2025, 04:30 PM
I set my cleaning fee super low (to the tune that its 40% of the actual rate I pay my cleaner) and raise my nightly rates. I feel like we can get away with this because our interior decor is much ****** than our competitors .. think high end hotel styling. This way guests don't feel like they are getting "ripped off" by the cleaning fee and have less of an desire to try to get it back. In the event that they do make a complaint and I do have to refund it, it's low enough that I won't bat an eye. In over 40 stays I havent had anyone demand the cleaning fee back.
On top of that, just better screening of guests in general and trying to not host inexperienced guests and setting 2-3 night minimums will help.
On top of that, just better screening of guests in general and trying to not host inexperienced guests and setting 2-3 night minimums will help.