03-29-2025, 12:01 PM
Hey everyone! I'm relatively new to hosting, and I’m dealing with a guest who's really wearing my patience thin. They’ve made multiple requests since checking in which I’m usually happy to accommodate within reason… but this guest is constantly messaging me for things that aren’t even part of the listing (like daily fresh towels, extra kitchen appliances, even specific grocery items!). I’ve politely reminded them what’s included, but the requests keep coming.
For those with more experience, how do you handle guests like this? I don’t want to be rude or get a bad review, but I also feel like they’re expecting a lot beyond what was advertised. Any tips for setting boundaries without coming off as unfriendly?
For those with more experience, how do you handle guests like this? I don’t want to be rude or get a bad review, but I also feel like they’re expecting a lot beyond what was advertised. Any tips for setting boundaries without coming off as unfriendly?