03-29-2025, 03:01 PM
Do exactly what you're doing. Remind them politely about what's included. Direct them to a grocery, explain that your kitchen is equipped as advertised, and also that there's no daily housekeeping included.
Keep all communication THROUGH THE APP. The firmer you are now, the better the outcome. Either they will be dissatisfied and leave a bad review no matter what you do, or they'll quiet down and leave you alone. It's hosts that start caving to every unreasonable guest demand that run into real problems, because then people think that they can walk all over those hosts.
Keep all communication THROUGH THE APP. The firmer you are now, the better the outcome. Either they will be dissatisfied and leave a bad review no matter what you do, or they'll quiet down and leave you alone. It's hosts that start caving to every unreasonable guest demand that run into real problems, because then people think that they can walk all over those hosts.