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A Short Term Rental (STR) Forum Community

Advice to deal with bad review
timapple
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Junior Member

Posts: 2
Threads: 0
Joined: Jan 2024
#2
04-23-2025, 10:17 PM
I really don't get the "location" rating. The places are exactly where I say they are, guests can see a small circle on a map on the listing that shows them the approximate location of the property. With a couple of clicks they can be on street view looking around the area.

I’m not sure this is a case to have Airbnb remove based on the info you provided. Instead, I would reply back with a nice and gracious response along the lines of “thank you for the feedback, while we are not a luxury new property we strive in providing our guests with a value-minded stay”.
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Messages In This Thread
Advice to deal with bad review - by nancy3370 - 04-23-2025, 09:28 PM
RE: Advice to deal with bad review - by timapple - 04-23-2025, 10:17 PM
RE: Advice to deal with bad review - by baccaratking - 04-24-2025, 11:32 AM
RE: Advice to deal with bad review - by ChrisFromTheOC - 04-25-2025, 02:07 PM
RE: Advice to deal with bad review - by MojaveFlyer - 06-20-2025, 07:41 AM
RE: Advice to deal with bad review - by JohnL - 07-25-2025, 08:59 AM
RE: Advice to deal with bad review - by mayojohn - 07-28-2025, 10:42 PM

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