02-12-2024, 03:44 PM
Leave the guests alone once they check in! Once you give them the door code and any check-in instructions, resist the urge to constantly message them. They’re doing fine, they’re on vacation and want to be left alone to relax. 1 follow-up message after check-in is OK but I've seen hosts monitor cameras /thermostats non-stop and bombard guests with messages.