12-12-2025, 01:54 PM
Here’s what bothers me the most - Airbnb does NOT operate on whether or not a review is truthful, just if it is the guest's experience. You can respond and mention how this is incorrect, but not being truthful is not against Airbnb's review policy. The best way to describe it is that a guest can leave me a 2 Star Review upset that we are not within walking distance to Times Square and that is NOT against Airbnb's Review Policy. It does not matter that I am located in Florida and not New York City and it does not matter that I never mention anything about Times Square in the listing.